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Quality management systems have evolved considerably since the prescriptive days of BS 5750. Today, ISO 9001:2015 provides requirements that compliment good business practices. Quality Management Systems no longer have to be large and unwieldy, but should assist an organisation in achieving its aims and continually improving its performance.
Systems should be appropriate to the organisation’s size, complexity and most important - its needs.
Customer satisfaction is key to ensuring that your business succeeds in a competitive environment. Quality Management Systems help all of the people within your organisation understand the role that they have to play and what to do if things go wrong. Satisfied customers are often return customers and that makes good commercial sense in anyone’s language.
Quality Management Systems has been a core area of customer and tendering perception for many years. Achieving accreditation to ISO 9001 can make the difference with your tendering success.
ISO 9001:2015 observes the Plan - Do - Check - Act approach of many of the other internationally recognised standards. Organisational objectives, programmes and performance are evaluated to ensure continual improvement and enhanced customer satisfaction.
Need help with achieving ISO 9001:2015? We are able to help.
We are also specialist consultant for CE Marking and the new UKCA marking
Management Systems - compliant with:
Quality Awareness Training
Internal Audit, Inspection and Health check
Quality Risk Assessment
Supplier evaluation and assessment
Internal Auditor Training